Terms of Use

Last updated 08/08/2025

The following Terms of Use (these "Terms") govern your use of any website (including www.virpolspas.com), mobile application, or connected device (collectively, the "Device") operated or provided by VIRPOLSPA, along with all content, software, materials, and services available through or in connection with these platforms (collectively, the "Service"). By accessing, browsing, registering for, or using the Service, you acknowledge your agreement to be bound by these Terms. If you do not agree with any part of these Terms, you are strictly prohibited from using the Service.

 

1. Definitions

 

Unless the context requires otherwise:

· "Company," "we," "us," or "our" refers to VIRPOLSPA and its affiliates.

· "Content" includes all text, images, graphics, videos, logos, trademarks, trade names, service marks, user interfaces, data, and other materials provided through the Service, including the selection and arrangement thereof.

· "Software" means any software applications, code, or tools made available for download or use in connection with the Service.

· "Service" encompasses all websites, apps, Devices, and related services operated by Company, including any updates, enhancements, or successor platforms.

 

2. Acceptance of Terms

 

By using the Service, you represent and warrant that:

· You are at least 18 years old or the legal age of majority in your jurisdiction to form binding contracts.

· You will comply with all applicable laws, regulations, and these Terms.

· You understand that these Terms contain a class action waiver and mandatory arbitration provision (see Section 12), which affect your legal rights to resolve disputes through court proceedings or class actions.

 

3. Service Use Restrictions

 

3.1 Prohibited Activities

 

You may not:

· Use the Service for any commercial purpose without prior written consent from Company, except for personal, non-commercial use of Devices in a household setting.

· Modify, reverse-engineer, decompile, or attempt to extract the source code of the Software or Service (except as expressly permitted by applicable law).

· Remove, alter, or obscure any copyright, trademark, or proprietary notices in the Content or Software.

· Interfere with the security, integrity, or proper functioning of the Service, including via malware, denial-of-service attacks, or automated scraping tools.

· Upload or transmit any harmful, fraudulent, or illegal content, or content that violates third-party rights.

 

3.2 Device Usage

 

If using a Company Device (e.g., hot tubs with connected features):

· You agree to use the Device solely in accordance with its user manual and applicable safety guidelines.

· Company may collect operational data from the Device to provide maintenance, updates, or support, as outlined in our admin@Relaxshower.com.

 

4. Intellectual Property Rights

 

4.1 Ownership

 

All Content and Software are the exclusive property of Company and its licensors, protected by copyright, trademark, patent, and international intellectual property laws. Company grants no ownership rights to you except as expressly provided in these Terms.

 

4.2 Trademarks

 

Trademarks, trade names, and logos (including "Company Name" and any product names) are the property of Company or its licensors. You may not use these marks without prior written permission.

 

5. License Grant

 

Subject to your compliance with these Terms, Company grants you a limited, non-exclusive, revocable license to:

· Use the Service for personal, non-commercial purposes as intended.

· Download and install Software on Devices owned or controlled by you, solely to enable Service use.

This license does not permit sublicensing, resale, or distribution of the Service or Software. Company reserves all rights not explicitly granted.

 

6. Registration and Account Management

 

6.1 Account Creation

 

Certain Services may require registration. When creating an account, you must:

· Provide accurate, complete, and updated information (e.g., name, email, contact details).

· Choose a secure password and keep it confidential.

 

6.2 Account Responsibilities

 

You are fully liable for all activities under your account. Immediately notify Company of any unauthorized access or security breaches at admin@Relaxshower.com.

Company may suspend or terminate accounts for violations of these Terms.

 

7. Privacy and Data Collection

 

Your use of the Service involves the collection and use of personal and Device-related data, governed by our Privacy Policy. By using the Service, you consent to data practices as described in the Privacy Policy.

 

8. Changes to Terms

 

Company may update these Terms at any time. Changes will be posted on the Service (e.g., via a revised "Effective Date" at the top of this page). Continued use of the Service after changes indicate your acceptance. If you disagree with updates, discontinue use immediately.

 

9. Termination

 

9.1 By You

 

You may stop using the Service at any time.

 

9.2 By Company

 

We may terminate or suspend your access, without notice, for:

· Material breaches of these Terms.

· Illegal or fraudulent activity.

· Disruption of Service operations.

Upon termination, your license to use the Service ends, and you must destroy all copies of Software or Content in your possession.

 

10. Disclaimers of Warranty

 

10.1 No Warranties

 

THE SERVICE, CONTENT, AND SOFTWARE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

 

10.2 Device Performance

 

Company does not warrant uninterrupted, error-free operation of Devices or the Service, nor that they will meet your specific requirements.

11. Limitation of Liability

 

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, DATA, OR USE) ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF USD $100 OR THE FEES PAID BY YOU TO COMPANY IN THE PAST 12 MONTHS.

 

12. Dispute Resolution (Including Mandatory Arbitration and Class Action Waiver)

 

12.1 Arbitration Agreement

 

PLEASE READ CAREFULLY—THIS AFFECTS YOUR RIGHTS:

 

Except for small claims that may be brought in local courts, all disputes arising from these Terms will be resolved through binding arbitration by a single arbitrator in United States, in accordance with the Federal Arbitration Act. Arbitration will be confidential and final, with awards enforceable in any court.

 

12.2 Class Action Waiver

 

YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS, CONSOLIDATED PROCEEDINGS, OR REPRESENTATIVE CLAIMS.

 

13. Governing Law

 

These Terms are governed by the laws of United States, without regard to its conflict of laws principles.